About us

Price and Payment

The price of Goods and any conditional delivery or other charges is that set out Website at the date of the Order or such other price as we may agree in writing.
All prices on the Website include UK VAT at the applicable current rate applicable in the UK at the time of the Order.

You must pay by submitting your credit or debit card details or logging to your PayPal or Amazon Payments account at the checkout. We can take payment immediately or otherwise before the delivery of the Goods.

Delivery

We aim to process and dispatch each order within 24hrs. We will deliver the Goods, to the Delivery Location without the undue delay. All parcels are shipped from UK by Royal Mail, DPD, UPS or USPS (depending on your Delivery Location).
Delivery time varies and depends on the Delivery Location.

United Kingdom 1-2 working days
EU countries 2-6 working days
USA / Canada 5-9 working day days

We ship to the following countries: United Kingdom, Austria, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Holland, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain (mainland only), Sweden, Switzerland, USA.

Please note that for deliveries outside of the EU, customs duties and other local taxes may apply.


In any case, regardless of events beyond our control, if we do not deliver the Goods, you can (in addition to any other remedies) treat the Contract at an end if:
a.    We have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract is made, or you informed us before the Contract was made that delivery on time was essential; or
b.    After we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.
If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payment made under the Contract.
I you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order for any Goods or rejecting any Goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the Contract for any such cancelled or rejected Goods. If the Goods have been delivered, you must return them to us or allow us to collect them from you and we will pay the cost of this.
If any Goods from a commercial unit (a unit is a commercial unit if division of the unit would materially impair the value of the goods or the character of the unit) you cannot cancel or reject the Order for some of those Goods without also cancelling or rejecting the Order for the rest of them.
Non-EU customers are responsible for any taxes, duties, fees, levies or other charges levied by their respective countries. Blue House Limited cannot advise you what these costs will be. Please consult your local customs office for more information.
If these local taxes, duties, fees, levies or other charges are refused or not paid by the customer, then the item could be returned to Marc Brüg or possibly destroyed if too expensive to return. Please note that if this happens, we would only refund the cost of the returned product less any costs incurred in returning the item to us. Blue House Limited will not refund any original delivery costs paid by you in these circumstances. This does not affect your statutory rights.